Vanliga frågor
Är protesen återanvändbar?
Silikonproteser är inte designade för att kunna återanvändas.
De flesta av mina produkter kan återanvändas om de hanteras försiktigt och tas bort med rätt limborttagningsmedel, men du kommer sannolikt att få en mer märkbar kant efter den första appliceringen.
Hur lång är din handläggningstid.
2-5 arbetsdagar.
Detta kan förlängas runt Halloween.
Hur lång är leveranstiden?
EU-frakt har ett mål på ungefär 2 veckor.
Överallt annars (detta inkluderar allt från USA till Japan) har en målsättning på ungefär 3 veckor.
Inrikes frakt har ett mål på 1-5 arbetsdagar beroende på fraktsätt.
Du kan uppgradera din fraktmetod i korgen för snabbare leverans.
Gör du anpassade färger?
Ibland. Detta beror på produkten i fråga och hur upptagen jag är med andra beställningar. Kontakta mig för mer information.
Hur lång tid tar en anpassad beställning?
Jag brukar bokas ganska långt i förväg, men tveka inte att kontakta mig.
Observera att jag inte kan arbeta från upphovsrättsskyddat material eller design från tredje part.
Var är mitt paket?
Standardfrakt går inte att spåra, jag kan tyvärr inte berätta var det kan vara.
Spårad och signerad frakt kommer med ett Royal Mail-spårningsnummer som talar om var ditt paket är just nu.
Jag har inte fått mitt paket.
Förseningar uppstår ibland på grund av olika orsaker, vanligtvis fastnar det i tullen.
Vänligen kontakta mig om 20 arbetsdagar för inhemska beställningar eller 25 arbetsdagar för internationella beställningar har gått sedan paketet skickades.
Please allow 2-5 business days for processing, and contact us if you have a deadline.
All delivery times are estimates only.
Can't find your country? Drop us a message and we'll look into it.
Africa
Cameroon
- Tracked - £15
(1-2 weeks) - DHL Express - £65
(3-4 business days)
Uganda
- Tracked - £15
(1-2 weeks) - DHL Express - £65
(3-4 business days)
America, N.
Canada
- Tracked - £13
(1 week*) - DHL Express - £45
(2-3 business days*)
* Estimated to cities and large towns; increase for remote locations.
Trinidad and Tobago
- Tracked - £15
(1-2 weeks) - DHL Express - £65
(3-4 business days)
United States of America
- Untracked - £9.50
(2-3 weeks) - Tracked - £14
(1-2 weeks) - DHL Express - £30
(2-3 business days)
America, S.
Argentina
- Tracked - £15
(2 weeks) - DHL Express - Not available
Brazil
- Tracked - £13
(2 weeks) - DHL Express - £65
(3-4 business days)
Ecuador
- Tracked - £15
(2 weeks) - DHL Express - Not available
Asia
Cambodia
- Tracked - £15
(1-2 weeks) - DHL Express - £50
(3-4 business days)
China
- Tracked - £15
(1-2 weeks) - DHL Express - £50
(2-3 business days)
Cyprus
- Tracked - £11
(1-2 weeks) - DHL Express - £40
(3-4 business days)
Georgia
- Tracked - £13
(1-2 weeks) - DHL Express - £65
(3-4 business days)
India
- Tracked - £13
(1-2 weeks) - DHL Express* - £50
(3-4 business days)
* KYC required
Indonesia
- Tracked - £15
(1-2 weeks) - DHL Express* - £50
(3-4 business days)
* National Identity Card or Passport Number required
Israel
- Tracked - £13
(1-2 weeks) - DHL Express - Temporarily suspended due to elevated risk
Japan
- Tracked - £13
(1-2 weeks) - DHL Express - £50
(3-4 business days)
Jordan
- Tracked - £15
(1-2 weeks) - DHL Express - £50
(3-4 business days)
Kazakhstan
- Tracked - £13
(1-2 weeks) - DHL Express - £65
(3-4 business days)
S. Korea
- Tracked - £13
(1-2 weeks) - DHL Express* - £50
(3-4 business days)
* PCCC required
Lebanon
- Tracked - £13
(1-2 weeks) - DHL Express - Suspended indefinitely
Malaysia
- Tracked - £13
(1-2 weeks) - DHL Express - £50
(3-4 business days)
Saudi Arabia
- Tracked - £15
(1-2 weeks) - DHL Express - £50
(3-4 business days)
Singapore
- Tracked - £14
(1-2 weeks) - DHL Express - £50
(3-4 business days)
Taiwan
- Tracked - £13
(1-2 weeks) - DHL Express - £50
(3-4 business days)
Thailand
- Tracked - £13
(1-2 weeks) - DHL Express - Not available
Türkiye
- Tracked - £12
(1-2 weeks) - DHL Express* - £40
(3-4 business days)
* TR ID Number or Passport Number required
United Arab Emirates
- Tracked - £15
(1-2 weeks) - DHL Express - £45
(3-4 business days)
Europe
Albania
- Tracked - £13
(1 week) - DHL Express - £40
(2 business days)
Andorra
- Tracked - £13
(1-2 week) - DHL Express - £65
(3-4 business days)
Austria
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Belarus
- Tracked - £13
(1-2 week) - DHL Express - Suspended indefinitely
Belgium
- Tracked - £11
(1 week) - DHL Express - £35
(2 business days)
Bulgaria
- Tracked - £12
(1 week) - DHL Express - £40
(2-3 business days)
Croatia
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Czech Republic
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Denmark
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Estonia
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Finland
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
France
- Tracked - £13
(1 week) - DHL Express - Not available
Orders to France can not exceed €150!
Germany
- Tracked - £11
(1 week) - DHL Express - £35
(2 business days)
Greece
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Hungary
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Iceland
- Tracked - £12
(1 week) - DHL Express - £40
(2 business days)
Ireland
- Tracked - £11
(1 week) - DHL Express - £35
(2 business days)
Italy
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Latvia
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Liechtenstein
- Tracked - £13
(1 week) - DHL Express - £40
(2 business days)
Lithuania
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Luxembourg
- Tracked - £11
(1 week) - DHL Express - £35
(2 business days)
Malta
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Moldova
- Tracked - £13
(1 week) - DHL Express - £50
(3-4 business days)
Monaco
- Tracked - £11
(1 week) - DHL Express - £35
(2 business days)
Netherlands
- Tracked - £11
(1 week) - DHL Express - £35
(2 business days)
Norway
- Tracked - £12
(1 week) - DHL Express - £40
(2 business days)
Poland
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Portugal
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Romania
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Russia
- Tracked - £12
(1-2 weeks) - DHL Express - Suspended indefinitely
San Marino
- Tracked - £13
(1-2 weeks) - DHL Express - Not available
Serbia
- Tracked - £12
(1 week) - DHL Express - £40
(2 business days)
Slovakia
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Slovenia
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Spain
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Sweden
- Tracked - £11
(1 week) - DHL Express - £40
(2 business days)
Switzerland
- Tracked - £12
(1 week) - DHL Express - £40
(2 business days)
United Kingdom (domestic)
- Tracked 24- £3.50
(1-2 business days) - Express - £8
(Next day by 1pm*)
* After dispatch
Vatican City
- Tracked - £12
(1 week) - DHL Express - Not available
Please be aware that all EU orders are now subject to import tax.
Check with your local customs office before placing your order.
Postage is not refunded if a parcel is returned due to unpaid import tax.
Oceania
Australia
- Tracked - £14
(1 week*) - DHL Express - £40
(2-3 business days*)
* Estimated to cities and large towns; increase for remote locations.
New Zealand
- Tracked - £14
(1-2 weeks) - DHL Express - £50
(3-4 business days)
Tonga
- Tracked - £15
(2 weeks) - DHL Express - £65
(3-4 business days)
Vanuatu
- Tracked - £15
(2 weeks) - DHL Express - £65
(3-4 business days)