Shipping Information

Delivery

 All products are made to order. Please allow a processing time of 2-5 business days prior to dispatch. 

 

 Domestic (UK)

1st Class

Express

 

 £1.50
(free over £50)

£7.00
(free over £100)
1-3 business days

Next day (after dispatch)

 

EU

Untracked

Tracked

DHL Express

 

 £4.50
(free over £60)

£9.50
(free over £100)

£40
(free over £300)
1-2 weeks*

1 week*

2 business days**


* Please be aware that due to Brexit all EU orders are charged import tax when crossing the border. Check with your local tax office how much tax you will have to pay before placing your order, or order via our Etsy at www.etsy.com/uk/shop/meduusatstudio to pay it in advance.
** Phone number required.

 

International

Untracked

Tracked

DHL Express

 

 £5.70
(free over £60)

£13.50
(free over £100)

£40
(free over £300)
2-3 weeks

1-2 weeks*

3-4 business days**

* Tracked/Express not available for all countries.
** Phone number required. Be aware that this may be longer for remote destinations, such as certain parts of Australia or other island countries. Please get in touch if you are unsure.

Note that these times are set by Royal Mail and are not guaranteed.
If your parcel is important, please upgrade your shipping method to Tracked. 

Please allow 20 business days for domestic orders and 25 business days for international orders for your parcel to arrive.