Shipping Information

All products are made to order.

Please allow a processing time of 2-5 business days prior to dispatch. 

Domestic delivery: 1-3 business days, EU delivery: 2 business days to 2 weeks, International: 3 business days to 3 weeks.

 

Please be aware that due to Brexit all EU orders are charged import tax when crossing the border. Check with your local tax office how much tax you will have to pay before placing your order, or order via our Etsy at www.etsy.com/uk/shop/meduusatstudio to pay it in advance.

* Tracked/Express not available for all countries.
** Phone number required. Be aware that this may be longer for remote destinations, such as certain parts of Australia or other island countries. Please get in touch if you are unsure.

Note that these times are set by Royal Mail and are not guaranteed.
If your parcel is important, please upgrade your shipping method to Tracked. 

Please allow 20 business days for domestic orders and 25 business days for international orders for your parcel to arrive.

Please allow 2-5 business days for processing, and contact us if you have a deadline.
All delivery times are estimates only.

Can't find your country? Drop us a message and we'll look into it.

Africa

Cameroon

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £65
    (3-4 business days)

Uganda

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £65
    (3-4 business days)

America, N.

Canada

  • Tracked - £13
    (1 week*)
  • DHL Express - £45
    (2-3 business days*)
* Estimated to cities and large towns; increase for remote locations.

Trinidad and Tobago

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £65
    (3-4 business days)

United States of America

  • Untracked - £9.50
    (2-3 weeks)
  • Tracked - £14
    (1-2 weeks)
  • DHL Express - £30
    (2-3 business days)

America, S.

Argentina

  • Tracked - £15
    (2 weeks)
  • DHL Express - Not available

Brazil

  • Tracked - £13
    (2 weeks)
  • DHL Express - £65
    (3-4 business days)

Ecuador

  • Tracked - £15
    (2 weeks)
  • DHL Express - Not available

Asia

Cambodia

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

China

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £50
    (2-3 business days)

Cyprus

  • Tracked - £11
    (1-2 weeks)
  • DHL Express - £40
    (3-4 business days)

Georgia

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - £65
    (3-4 business days)

India

  • Tracked - £13
    (1-2 weeks)
  • DHL Express* - £50
    (3-4 business days)
* KYC required

Indonesia

  • Tracked - £15
    (1-2 weeks)
  • DHL Express* - £50
    (3-4 business days)
* National Identity Card or Passport Number required

Israel

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - Temporarily suspended due to elevated risk

Japan

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

Jordan

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

Kazakhstan

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - £65
    (3-4 business days)

S. Korea

  • Tracked - £13
    (1-2 weeks)
  • DHL Express* - £50
    (3-4 business days)
* PCCC required

Lebanon

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - Suspended indefinitely

Malaysia

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

Saudi Arabia

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

Singapore

  • Tracked - £14
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

Taiwan

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

Thailand

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - Not available

Türkiye

  • Tracked - £12
    (1-2 weeks)
  • DHL Express* - £40
    (3-4 business days)
* TR ID Number or Passport Number required

United Arab Emirates

  • Tracked - £15
    (1-2 weeks)
  • DHL Express - £45
    (3-4 business days)

Europe

Albania

  • Tracked - £13
    (1 week)
  • DHL Express - £40
    (2 business days)

Andorra

  • Tracked - £13
    (1-2 week)
  • DHL Express - £65
    (3-4 business days)

Austria

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Belarus

  • Tracked - £13
    (1-2 week)
  • DHL Express - Suspended indefinitely

Belgium

  • Tracked - £11
    (1 week)
  • DHL Express - £35
    (2 business days)

Bulgaria

  • Tracked - £12
    (1 week)
  • DHL Express - £40
    (2-3 business days)

Croatia

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Czech Republic

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Denmark

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Estonia

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Finland

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

France

  • Tracked - £13
    (1 week)
  • DHL Express - Not available

Orders to France can not exceed €150!

Germany

  • Tracked - £11
    (1 week)
  • DHL Express - £35
    (2 business days)

Greece

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Hungary

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Iceland

  • Tracked - £12
    (1 week)
  • DHL Express - £40
    (2 business days)

Ireland

  • Tracked - £11
    (1 week)
  • DHL Express - £35
    (2 business days)

Italy

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Latvia

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Liechtenstein

  • Tracked - £13
    (1 week)
  • DHL Express - £40
    (2 business days)

Lithuania

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Luxembourg

  • Tracked - £11
    (1 week)
  • DHL Express - £35
    (2 business days)

Malta

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Moldova

  • Tracked - £13
    (1 week)
  • DHL Express - £50
    (3-4 business days)

Monaco

  • Tracked - £11
    (1 week)
  • DHL Express - £35
    (2 business days)

Netherlands

  • Tracked - £11
    (1 week)
  • DHL Express - £35
    (2 business days)

Norway

  • Tracked - £12
    (1 week)
  • DHL Express - £40
    (2 business days)

Poland

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Portugal

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Romania

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Russia

  • Tracked - £12
    (1-2 weeks)
  • DHL Express - Suspended indefinitely

San Marino

  • Tracked - £13
    (1-2 weeks)
  • DHL Express - Not available

Serbia

  • Tracked - £12
    (1 week)
  • DHL Express - £40
    (2 business days)

Slovakia

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Slovenia

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Spain

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Sweden

  • Tracked - £11
    (1 week)
  • DHL Express - £40
    (2 business days)

Switzerland

  • Tracked - £12
    (1 week)
  • DHL Express - £40
    (2 business days)

United Kingdom (domestic)

  • Tracked 24- £3.50
    (1-2 business days)
  • Express - £8
    (Next day by 1pm*)
* After dispatch

Vatican City

  • Tracked - £12
    (1 week)
  • DHL Express - Not available

Please be aware that all EU orders are now subject to import tax.
Check with your local customs office before placing your order.

Postage is not refunded if a parcel is returned due to unpaid import tax.

Oceania

Australia

  • Tracked - £14
    (1 week*)
  • DHL Express - £40
    (2-3 business days*)
* Estimated to cities and large towns; increase for remote locations.

New Zealand

  • Tracked - £14
    (1-2 weeks)
  • DHL Express - £50
    (3-4 business days)

Tonga

  • Tracked - £15
    (2 weeks)
  • DHL Express - £65
    (3-4 business days)

Vanuatu

  • Tracked - £15
    (2 weeks)
  • DHL Express - £65
    (3-4 business days)