Where's my parcel?
Standard shipping is not trackable, I can unfortunately not tell you where it may be.
Tracked & Signed shipping comes with a Royal Mail tracking number which will tell you where your parcel is at this moment.
I still haven't received my parcel.
Delays sometimes happen due to various reasons, usually, it gets stuck in customs.
Please contact me if 20 business days for domestic orders or 25 business days for international orders have passed since the parcel was shipped.
Do you do other colours?
Please contact me for details.
How long does a Custom Order take?
It depends on the design.
It can take up to a month if it's a large or comlicated piece, or if I'm already working on other Customs.
In general 1-2 weeks.
How long is the delivery time?
EU shipping has an aim of roughly 2 weeks.
Everywhere else (this includes everything from the USA to Japan) has an aim of roughly 3 weeks on top of the 1-3 day processing time.
Domestic 2nd Class (standard) has an aim of 2-3 business days, and 1st Class shipping has an aim of 1 business day.
Are the prosthetics reusable?
Yes, most of them are fully reusable if handled carefully and removed with the correct adhesive remover. Though, you may get a more noticeable edge after the first application.